14 Days Money Back Guarantee

No Question Asked 14-Day Money-Back Guarantee and Free Return Policy

At ServeMedia Limited, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your 3D pen, you may return it for a full refund within 14 days of receipt.

To be eligible for a return, the 3D pen must be in its original packaging and in the same condition that you received it. Any accessories or gifts that were included with the 3D pen must also be returned.

To initiate a return, please contact our customer service team at hosting@shop-net.co.uk to obtain a return authorization. We will provide you with a prepaid return shipping label. Please ensure that the 3D pen is securely packed and the return shipping label is affixed to the outside of the package.

Once we receive the returned 3D pen, we will process your refund within 7 business days. The refund will be issued to the original payment method used to purchase the 3D pen. Please note that original shipping charges are non-refundable.

If you have any questions about our 14-day money-back guarantee and free return policy, please don’t hesitate to contact us.