Privacy Policy

Privacy Policy

At ServeMedia Limited, we are committed to protecting your privacy. This privacy policy (“Privacy Policy”) explains how we collect, use, and share information about you when you visit our website, 3dpen.shop-net.co.uk (the “Site”), or use our online store or other online services (collectively, the “Services”).

By accessing or using the Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, do not use the Services.

  1. Information We Collect

1.1. We collect information about you in the following ways:

  • Information you provide to us: We collect information you provide to us when you create an account, place an order, or communicate with us through the Services or by email. This may include your name, email address, phone number, shipping and billing address, and payment information.

  • Information we collect automatically: We automatically collect certain information about your device and your interactions with the Services. This may include your IP address, browser type and version, device type and ID, location data, and information about your browsing and purchasing activity. We may also collect this information using cookies, web beacons, and other tracking technologies.

1.2. We may also collect information from third parties, such as service providers and marketing partners. This may include information about your interests and preferences, as well as demographic information.

  1. How We Use Your Information

2.1. We use the information we collect about you to provide, maintain, and improve the Services, and to communicate with you. This includes:

  • Processing and fulfilling orders and returns
  • Providing customer service and support
  • Sending you marketing communications, if you have opted in to receive them
  • Customizing your experience on the Site, including showing you personalized recommendations and ads
  • Analyzing and improving the Services, including through the use of cookies and other tracking technologies

2.2. We may also use your information for research and analytics purposes, to enforce our policies, or as required by law.

  1. How We Share Your Information

3.1. We may share your information with third parties for the following purposes:

  • Service providers: We may share your information with service providers that perform functions on our behalf, such as payment processing, order fulfillment, and data analysis.

  • Marketing partners: We may share your information with marketing partners for the purpose of delivering targeted advertisements and other marketing communications.

  • Legal requirements: We may disclose your information if required to do so by law or in response to a valid request from a law enforcement agency or government authority.

3.2. We may also share your information in the event of a merger, acquisition, or sale of all or part of our business.

  1. Your Rights and Choices

4.1. You have the right to access and correct your personal information, and to request that we delete it. You also have the right to object to the processing of your personal information, and to withdraw your consent to receive marketing communications at any time.

4.2. You can exercise your rights and make choices about how we use your information by contacting us at hosting@shop-net.co.uk.

4.3. You can also adjust your browser settings to disable cookies or to receive a notification when a cookie is set. Please note that if you disable cookies, some features of the Services may not function properly